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    FAQs

    Questions asked by our lovely customers:

    supportUsing The Purler

    The Purler has an automatic shut off mechanism, so it will shut off if you take too much hair into the barrel. If hair is inserted correctly by following the tutorial, you may simply move The Purler away from your hair and hair will fall away from the barrel.

    Operation time for The Purler is 30-40 minutes dependent on

    heat setting. We recommend charging up to 5 hours before first use to prolong battery life.

    To enjoy fabulous curls that hold all day, allow The Purler just a few minutes to heat up. The ceramic coating on the barrel evenly distributes the heat which ensures there is no damage to your hair.

    No, The Purler is designed for freedom from power cords when styling, so it cannot be used and it will not function whilst plugged in and recharging. 

    It is suggested to recharge The Purler with the USB charging cable supplied. If using another charging cable, use one that can be charged with a charging current of 2A or more. Always be sure the micro USB input is plugged into the base of the curler before plugging the USB charging cord into the charging adaptor and a suitable power outlet.

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    Curl on the go with The Purler

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    Model hair in minutes

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    We have a simple motto - curls or refund!

    Try us risk free - if your hair does not curl, we will provide you a 100% refund, no questions asked!